Refund policy

We want you to love your RYTM Zero. If it isn't right for you, you can return it within 30 days of delivery.

Conditions

• The band must be in its original condition, with all parts and the original packaging.
• Please include your order number.

How to start a return

• Contact us through the contact page on our website with your order number and the email address you used at checkout.
• We will reply with the return instructions and the return address.
• Please do not send items back without contacting us first.

Damaged or defective items

If your order arrives damaged or does not work, contact us within 7 days of delivery with a photo and we will send a replacement or give you a full refund.

Refunds

Once we receive and inspect your return, we will let you know if it is approved. Approved refunds go back to your original payment method within 10 business days.

Return shipping

Return shipping is paid by the customer, unless the item arrived damaged or defective.